FAQ

Please update your app to the latest version.

How to delete my account?

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Players can Legend Fantasy’s support team via service@legend-fantasy.com
Legend Fantasy will assist players to finish the deleting account process.
Please don’t forget to provide feedback and the reason of why you would like to delete your account to the team.
This can help our team to improve game experience and build a better environment for players.

How to get refund?

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If players make a purchase in the game and then request a refund, please refer to the terms and conditions for details on refunds.
After reviewing the documents, email Legend Fantasy's support team via service@legend-fantasy.com.
The team will first investigate the issue before assisting you with the refund process.

How to do if my purchase fails in the game?

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Player can email Legend Fantasy's support team via service@legend-fantasy.com and provide the following information to the team:
Purchase date
Purchase time (roughly)
Purchase item
Purchase amount
Player ID
With the clear information provided, the team will help you to fix the failure issue as soon as possible.

Where can I find my Game/Player ID?

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Your Game/Player ID is located on the "Me" page, displayed as a string of numbers next to your profile picture.

Where can I download the APP and play Legend Fantasy?

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Players can download the Legend Fantasy APP from all over the world via the Google Play Store, Apple Store, and can also play Legend Fantasy via the Web.

Note: Some areas may have localized restrictions towards Fantasy Sports Games, this regulation is beyond Legend Fantasy’s responsibility. Please comply with the local laws and regulations.

How do I get started with Legend Fantasy?

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You can go to the official website to see how to start playing Legend Fantasy. Only 5 steps to fast start your special sports game experience.
https://www.legendsportsgame.com/

New registered players can also check their email and receive registered rewards.
The email will guide new players on how to play Legend Fantasy to align with rewards.

How to join a contest?

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1. Click the Home Icon at the bottom of the game
2. Choose a sport that you like. ( Cricket, Football, NBA )
Please note that the match will be based on the third-party data and official fixtures due to all of the matches are real live matches.
3. Choose an entry fee you like in the contest to join the game.
Legend Fantasy provides a variety of entry fees for players, from 1, 5, 10, or even 200. Players can join the contest without any financial pressure and enjoy the game with a healthy lifestyle.

Why do I need to pick a captain and vice-captain for my team?

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Legend Fantasy is committed to providing a more thrilling and realistic experience by combining fantasy sports games with real live matches.
In the live matches, every team will have a coach, and the coach will choose a leader to guide the team and lead the team to win.
Legend Fantasy brings this mechanism into our game, and let all gamers can be their own coach to manage their own dream team.
Therefore, the captain and the vice-captain can earn more points for your team.
The captain can earn you 2x more points
The Vice-captain can earn you 1.5x more points.
Please note that When the captain and vice-captain commit a foul on the field, they incur a greater points deduction. 
This will be a winning factor for gamers to come up with a strategy to get victory.

What are Ruby, Coin, and Winning?

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Ruby:
• The smallest units in the game, can get easily by completing daily tasks or official giveaways.
• Can join the contest with Ruby entry fees.
• Tradable with friends, but have limitations by your game level.
• Can offset Coin entry fee. 10000 Rubies can offset 1 Coin
Please note that Ruby can not exchange to Coin, players can only use the discount way to offset the Coin with existing Rubies.
Coin:
• The medium units in the game, can get by charging in the game, joining events, or official giveaways.
• Can join the contest with Coin entry fees.
• Tradable with friends, but have limitations by your game level.
Winning:
• The largest units in the game, can only get by winning a contest with a Coin entry fee, joining events, or official giveaways.
• Can join the contest with Coin entry fees. The Winnings to Coin ratio is 1:1.
• Can buy Coin in the store. The ratio is 1:1.
• Can redeem items or e-vouchers in the game store.

How to recharge in Legend Fantasy?

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Players can use Google Play or Apple Pay to directly recharge in Legend Fantasy.It’s easy to recharge without any complicate process.
The flow is: Click Me > Click Add coin > Choose a coin recharging plan you like > Pay and get coins

What is the Activity Point Program?

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Activity Point Program is also called AP Program or AP Level, Players can level up their rankings in the game by joining the contests or recharging a coin. Each AP Level offers additional in-game rewards, with higher levels receiving more fantastic rewards.

To learn more about the mechanics of the AP Level, players can go to https://www.legendsportsgame.com/game/levelsystem

How to upgrade my Activity Point Level?

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The player's AP level is the sum of the current month and the last month.
AP Level experience can be increased through the following actions:
• Join contests with 200 Coins entry fees in the game - Get 1 Point
• Recharge 1 Coin in the game - Get 1 Point

Each level requires a different amount of experience to advance, with higher player levels requiring more experience for leveling up.
To learn more about the mechanics of the AP Level, players can go to https://www.legendsportsgame.com/game/levelsystem

If I use a coupon to join a contest, can I still get Activity Points?

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Yes, you can. AP Poitns depends on how much you actually pay for the entry fee to join the contest no matter what coupon you use.
For example, if you join the contest with 400 coins entry fees and 80% coupon.
Originally you could get 2 points ( 200 coins for 1 point ), but you use the coupon and actually pay 320. So players can get 1 point.

How to get a coupon?

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Players can get a 20% off coupon for offsetting the coin entry fee for the first time they enter the game. For more coupons, players can wait for an event or special situation. Please follow the Legend Fantasy official fan page and turn on the notification to receive the updated news.

How to check my current Activity Point Level and other relevant information?

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You can check your AP Level on the “Me” page.

Why can't I transfer the winnings to my friend?

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You can only transfer your winnings if you meet the following conditions.
Your Activity Point Level reached the Ordinary level or above.
You can only transfer to the players in your friend's list.
You haven't reached your daily transfer limit.

To see more information, please go to
https://www.legendsportsgame.com/game/levelsystem

How to add other players to my friend list?

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1. Click the profile photo of the player you want to add as a friend in the “Chat Room”or “Leaderboard”. 
2. Click “Add Friend” on the player’s profile page.
3. You can remove the players from your friend list by clicking “Delete Friend” on their profile page.

How to transfer my winnings to other users?

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1. Choose the user you want to transfer winnings from your friend list.
2. Enter the amount you want to transfer then swipe the switch at the bottom to the next step.
3. Press the “Send” button.

How to redeem a prize in the Legend Fantasy store?

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You can use your winnings to redeem prizes in the Legend Fantasy Store.
1. Choose your country
2. Choose the prize you want to redeem
3. Once you purchase an item from the store, it will take 1~14 business days (depending on the item purchased) to process.

What does the MEGA tag on the contest mean?

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The tag is an expected amount of the total prize when the contest spots are full.
Also can mean when there is a promotional or bonus contest inside the match.

How to redeem the code?

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Click “Home” > Click the gift icon in the phone at the bottom left corner > Enter the code in the blank > Press the Redeem button

What is a practice contest?

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Players can polish their skills and try their strategies in the Practice contest.
This will allow players to have a better chance of winning.
All of the practice contests in the game are free to join.

What is Credit when I create my team in the contest?

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Every gamers have 100 credit to choose the actual sports players in the world when joining the live match contest. Every actual sports player has different credit, which depends on their performance and the historical status of the matches. Usually, the player with better performance and ability costs more credit to pick. Gamers can see players’ updated info and status to see if they are suitable for your winning team.

Where can I see players’ info in the game?

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Click “Home” > choose a sport you like at the top of the screen > choose a match you want to join > choose a contest with the entry fee you like > Press the join button at the bottom > Now you will see the sports players list with a little exclamation mark on the upper left of the player's profile picture > Click the mark and you can check the player info

How to fast copy my team?

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Click on the contest you've joined that has not started yet > Click “My Teams” at the top > You can see all your created teams in this contest here > Click the overlapping rectangles icon to copy or edit teams quickly

Can I cancel the joined team in the contest?

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No, you cannot cancel the joined team in the contest so you need to make sure if you want to join the match or not.

How to track the started matches’ status?

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Click “Match” at the bottom > Choose a sport you joined at the top, and you can see the started matches’ status and your team points. All the status and points will be synced with the live match data and your picked players’ performance.

Where can I see my joined contest result?

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You can go to the “Matches” or “Result” page to see your joined contest status.
The “Matches” page will show the updated status of your joining team and the team points.
The “Result” page will show all the finished live matches with the 1st place winner and reward.

What is Fantasy Sport?

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Fantasy sports is a type of game where you select your favorite players from real-life sports matches to create your own fantasy team. Once the actual game begins, your fantasy team earns points based on the real-time performance of the chosen players. The points are calculated according to a specific point system. For more details about how points are calculated, gamers can refer to the “SPORTS” section on the official website.

What is daily task?

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Daily tasks in the game offer rewards in the form of rubies or coins. Players can complete these tasks every day to receive rewards. The nature of the tasks may change daily based on the player's AP Level. The higher a player's AP Level, the greater the rewards they receive upon completing these daily tasks.

Players can view their daily tasks list and track their progress by clicking the calendar icon located in the upper right corner of the 'Home' page.

What is the difference between Legend Fantasy and other fantasy sports apps?

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Legend Fantasy stands out with the lowest entry fee among global fantasy sports games. It offers varied gameplay and events, including permanent and high-reward events with minimal entry costs, with more to be introduced soon. Additionally, Legend Fantasy enhances player experience with daily tasks and e-vouchers.Our unique features, not found in other fantasy sports, include non-gambling gameplay, legally licensed by authorities. Players don’t cash out but can redeem e-vouchers, enriching their lifestyle.

The game aims to provide entertainment to players without adversely affecting their financial status or daily lives during participation.

Why can't I transfer the winnings to my friend?

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You can only transfer your winnings if you meet the following conditions.
Your Activity Point Level reached the Ordinary level or above.
You can only transfer to the players in your friend's list.
You haven't reached your daily transfer limit.

To see more information, please go to
https://www.legendsportsgame.com/game/levelsystem

How to get a redemption code?

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Players can get the code in many different ways. Usually, the code will be issued when there is an event or special situation. Please follow the Legend Fantasy official fan page and turn on the notification to receive the updated news.

Can I play Legend Fantasy for free?

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Yes, you can definitely play Legend Fantasy for free. New registered players can receive welcome gifts and many other bonuses to let players enjoy and try Legend Fantasy. Players can also complete the daily tasks to receive the reward and join the contest without coin entry fee but with ruby entry fee.

What is the event in Legend Fantasy?

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Legend Fantasy will hold special or holiday events based on real sports matches. During the event, players can join the event contest to get more rewards and more chances to win.

To learn more about the events information, players can go to
https://www.legendsportsgame.com/ > Click EVENT at the top of the header

Or, players can go to the official fan page to learn more about the updated news
https://www.facebook.com/Legendfantasy.official/

What is a chatroom?

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Players can talk, discuss, ask questions, or share information about daily life and sports news in the chatroom with worldwide players.
The content should be followed by the chatroom regulation.
Players can go to https://www.legend-fantasy.com/en/chat-room-guidelines.htmlto learn more about the regulation.

What are the carousel banners showing on the “Home” page?

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The carousel banners showing on the “Home” page are to announce updated news, events, bonuses, or rewards to all players in the Legend Fantasy.
Players can click the banner image to learn more information about the updated features or news.

What is the subscribe feature? How to subscribe?

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The Subscribe feature is only available on mobile devices ( Android and iOS ).
This feature can notify players the upcoming matches before the match starts.
It can also help the player to change their team members or strategies before the match starts.

Go to the “Home” page and choose the matches they would like to follow.
Then, click the bell icon on the match block to turn on notifications.

How to report other players if I find them violating the rules?

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Players can email Legend Fantasy’s support team via service@legend-fantasy.com
Please provide clear evidence and describe how the player violates the rules as detailed as you could. Legend Fantasy team will depends on the description and evidence to see if the punishment is reasonable.

Can I purchase winning in the game?

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Winning can only be obtained via getting victory in the contest or redeeming the speical code which is issued by official. Players cannot purchase winning.

Can I block other players in the game?

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Legend Fantasy does not offer this feature in the game currently, but we will keep updating the game with more new features.

Can I cash out my winning to real money?

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No, it is not possible to convert winnings into real money in Legend Fantasy.
The game aims to be a globally recognized sports game with a positive influence, motivating the sports industry without causing financial problems or pressure on players.
Legend Fantasy is distinct from other fantasy sports games as it is not associated with gambling.
Please be aware that gambling games may violate laws depending on the player's country. Legend Fantasy bears no responsibility for any gambling or financial issues that players may encounter in the game.

In light of the varying laws across different countries, Legend Fantasy is committed to complying with local laws and regulations. Our goal is to provide a safer and more enjoyable environment for players to engage in the fantasy sports game.

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